Terms & Conditions

By accessing or using the 5TIERS website (the "Site"), you agree to be bound by these Terms & Conditions ("Terms"). If you do not agree to all of these Terms, you may not access or use the Site.

We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the Site constitutes acceptance of the updated Terms.

By using this Site, you represent that you are at least 18 years old (or have the consent of a parent or legal guardian) and have the legal capacity to enter into a binding agreement. If you are using the Site on behalf of a business, you represent that you have the authority to bind that entity to these Terms.

To access certain features (such as order history or saved addresses), you may be required to create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Maintain the security of your password and identification
• Accept all risks of unauthorized access to your data
• Notify us immediately if you suspect any unauthorized use of your account

All products listed on the Site are subject to availability. We reserve the right to discontinue any product at any time and to limit quantities purchased per person, household, or order.

Prices are listed in U.S. dollars and are subject to change without notice. We strive to display accurate pricing, but errors may occur. In the event of a pricing error, we reserve the right to cancel any orders placed at the incorrect price and notify you of the correct price before processing.

Sales tax, where applicable, will be added at checkout based on your shipping address.

By placing an order, you represent that the payment information you provide is accurate and that you are authorized to use the payment method. We reserve the right to refuse or cancel any order for any reason, including suspected fraud or unauthorized activity.

Accepted payment methods include major credit/debit cards, PayPal, Apple Pay, Google Pay, and Shop Pay.

Shipping and delivery terms are outlined in our Shipping & Delivery Policy, which is incorporated into these Terms by reference. Title and risk of loss pass to you upon delivery of the item to the carrier.

Our return and exchange terms are outlined in our Returns & Exchanges Policy, which is incorporated into these Terms by reference.

All content on this Site — including but not limited to text, graphics, logos, images, photographs, videos, designs, and software — is the property of 5TIERS or its content suppliers and is protected by U.S. and international copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise use any content from this Site without our prior written consent. The 5TIERS name, logo, and all related product and service names are trademarks of 5TIERS.

By submitting reviews, comments, photos, or other content to the Site or our social media channels, you grant 5TIERS a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, distribute, and display such content worldwide in any media.

You represent that you own or have the necessary rights to submit such content and that it does not violate the rights of any third party.

You agree not to:

• Use the Site for any unlawful purpose or in violation of any applicable laws
• Attempt to gain unauthorized access to any portion of the Site, other accounts, or computer systems
• Use any robot, spider, or other automated device to access the Site for any purpose without our written consent
• Interfere with or disrupt the Site or the servers or networks connected to the Site
• Post or transmit any viruses, malware, or other harmful code
• Harass, threaten, defame, or otherwise intimidate any person
• Post any content that is offensive, obscene, or infringing on third-party rights

THE SITE AND ALL CONTENT, PRODUCTS, AND SERVICES PROVIDED ARE OFFERED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

5TIERS does not warrant that the Site will be uninterrupted, error-free, secure, or free of viruses or other harmful components.

TO THE FULLEST EXTENT PERMITTED BY LAW, 5TIERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, OR GOODWILL.

In no event shall 5TIERS's total liability for any claim arising from or related to the Site exceed the amount you paid to 5TIERS in the 12 months preceding the claim.

You agree to indemnify, defend, and hold harmless 5TIERS and its officers, directors, employees, and agents from any and all claims, damages, obligations, losses, liabilities, costs, or expenses (including reasonable attorneys' fees) arising from your use of the Site or violation of these Terms.

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in California.

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on this page. Your continued use of the Site after any changes constitutes acceptance of the new Terms.

For questions about these Terms, please contact us:

• Email: 5tiersboutique@gmail.com
• Phone: 916-707-5848
• Instagram: @5tiersboutique